Privacy Policy
Coritas Strategies LLC (“Coritas,” “we,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
We provide several distinct services, and the information we handle differs by service. This policy is organized so you can read only the section that applies to you. Sections 2, 3, and 4 describe each service separately. Sections 5 through 9 apply to all of them.
1. Who we are
Coritas Strategies LLC is a consultancy in organizational resilience and strategy. We are the controller of the information described in this policy. Contact details are in Section 9.
2. Website inquiries and the intake form
What we collect. When you submit the intake form or contact us through the website, we collect the information you provide: your name, email address, phone number, organization, role, and the details of your inquiry. We also collect limited technical information described in Section 5.
Why we use it. We use this information only to respond to your inquiry, to prepare for and follow up on a consultation, and to keep a record of our correspondence with you.
Automated processing. Submissions to the intake form are processed by an automated system that organizes and summarizes the inquiry so that we can respond appropriately. This assists our review. It does not make decisions about you, and a person reviews every inquiry.
Where it is stored. Submissions and any correspondence that follows are held in access-controlled systems operated by us and by our hosting and productivity providers, with encrypted backups.
3. Consultations and appointments
What we collect. When you book an appointment, we collect the information required to schedule it: your name, email address, phone number where provided, and anything you choose to include in the booking notes.
Why we use it. We use this information only to schedule the appointment, send you confirmations and reminders, prepare for the meeting, and follow up afterward.
Where it is stored. Appointment data is held in access-controlled systems under our organizational account.
4. Volunteer coordination and the text messaging program
This section applies to volunteers who take part in a coordination program we operate.
What we collect. Contact information you provide, such as your name and mobile phone number, together with details of the tasks you take part in.
How consent is obtained. Consent to receive text messages is obtained directly from you when you join a program. It is not collected through a web form on this site.
Message frequency and cost. Message frequency varies based on project activity. Message and data rates may apply.
How to stop. You can opt out at any time by replying STOP, and you can reply HELP for assistance. You can request removal of your mobile number at any time by replying STOP to a message or by contacting us.
Sharing. Mobile opt-in data and text messaging consent are not shared with any third parties. This applies without exception and is not limited by anything stated elsewhere in this policy.
5. Website usage data and cookies
We collect standard web log information and use cookies to operate the site, keep it secure, and understand how it is used. This includes information such as pages visited and general technical details about your browser and connection. We also use a bot-protection service to distinguish real visitors from automated traffic.
6. How we share information
We do not sell your information.
For the services described in Sections 2, 3, and 5, we share information only with categories of service providers who host or operate our systems on our behalf. Those categories are hosting and infrastructure providers, productivity and email providers, scheduling providers, and security providers. We share only what is needed to deliver the service. We may also disclose information where required by law, or where necessary to protect the safety of any person. We will identify a specific provider on request from a person exercising their rights under Section 8.
For the text messaging program described in Section 4, mobile opt-in data and text messaging consent are not shared with any third parties, including for marketing purposes.
7. How long we keep information
We keep information only as long as needed for the purpose it was collected, after which it is deleted or anonymized. Inquiry and appointment records are kept for the duration of our correspondence with you and for a reasonable period afterward for our business records. Volunteer contact details are removed on request.
8. Your choices and rights
You may ask us to provide a copy of the information we hold about you, to correct it, or to delete it. You may withdraw consent to text messages at any time as described in Section 4. Depending on where you live, you may have additional rights under applicable privacy law, and we will honor those rights where they apply.
To make a request, contact us using the details in Section 9. We may need to verify your identity before acting on a request.
9. Contact
Coritas Strategies LLC
privacy@coritasstrategies.com
10. Changes to this policy
We may update this policy from time to time. The revision date at the top of this page shows when it was last changed. Material changes will be reflected on this page.